FAQs

How can I make a return?


We hope you love everything but returns are easy! Checkout our return policies here


When will my order ship?

Most ready to ship and accessories ship within 2 business day! Our processing time for custom items and monograms is 2-3 weeks. You will receive an email with tracking as soon as your order ships! Let us know if you have a specific deadline PRIOR to placing your order and we will try and accomdate whenever possible!

Does my order come with tracking?

Every order is sent via USPS with tracking. You'll receive an email with tracking as soon as your order ships!

    Can my order be rushed?

    Yes! We ask that you reach out to us prior to placing an order that needs rush so we can make sure your item and the supplies are in stock and ready to go. We cannot guarantee an order arrive by the rush date if there is no correspondance prior to the order being placed!

    Do you do custom orders?

    We LOVE custom orders! Please feel free to contact us with your ideas. We'd love to make something unique for you. We reserve the right to impose a design fee when necessary, to cover the time and labor involved with more complicated design work. Most designs won't need this and we are more than happy to let you know if you'll need to pay the extra fee prior to ordering! Just shoot us a message!

      How long will my decal last?

      We only use professional grade, high quality vinyl. That being said, vinyl is not meant to be permanent! Our solid vinyl will last 3-5 years even in the sun and patterned vinyl will last 3-5 years when applied to areas such as a car where it will not be regularly touched by oily skin, which will break down the color in the ink over time. Patterned vinyl is printed and will experience fading if applied to a heavily handled area such as a cell phone or laptop keyboard. We highly recommend putting your decal under a clear case when being used on a phone case to prolong the life of your decal. Most decals are semi-permanent until you choose to intentionally remove them. Designs with thinner, smaller pieces will begin to lift overtime in high traffic areas. Decal on it's last leg? Remove it, clean the area with alcohol and choose a new design!

      Where can I put my new decal?

      These decals can be put on just about any smooth surface such as car windows, laptops, phone cases, notebooks, plastic cups, YETI/SIC cups, planners… the options are endless! Feel free to message us with application questions.

      How do I apply my vinyl decal?

      Below are our application instructions that are included with every decal order. Please let us know if you need any further help applying your decal!

        How do I know what size to get?

        Below you'll find our general suggested sizes. In the description of each listing you'll also find a portion that says if the measurement for that decal is by width or height. If you need help with other sizing questions feel free to message us!

         

        Do you offer bulk discounts?

        We absolutely do! Please contact us for bulk discount inquiries.

        Do you offer wholesale?

        We absolutely do! If you'd like to sell our merchandise in your boutique, store or any establishment please message us for all wholesale information.

         

        Please contact us with any other questions, we are happy to help! CustomerService@2313GlitterAve.com